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Job Related Social Skills

job related social skills

Second Addition

Authors: Marjorie Montague & Kathryn Lund
ISBN: 1-931311-05-6

$69.00 / #909J

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This comprehensive curriculum manual provides you with step-by-step instructional procedures and activities for training social skills needed for all jobs. Each of the 20 units contains a sample instructional script, classroom activities, role play scenarios, overheads, student assessments, and student handouts. Monitoring forms and master class charts are also included in the 350-page manual. The curriculum was successfully field tested with students in general career education and vocational programs, as well as with students with disabilities.

Table of Contents SECTION ONE: INSTRUCTIONAL GUIDE

  • Chapter 1: Overview, 1
  • Socialization Training for Employment Preparation, 1
  • Why teach job-related social skills, 1
  • Program purpose and components, 1
  • How to Teach Job-Related Social Skills, 3
  • Instructional procedures, 4
  • Direct instruction, 4
  • Active participation, 5
  • Verbal rehearsal, 5
  • Visualization, 6
  • Modeling, 6
  • Role playing, 6
  • Simulation activities, 7
  • Performance feedback, 7
  • Reinforcement, 8
  • Mastery learning, 8
  • Self-management, 9
  • Monitoring the workplace, 9
  • Materials for instruction, 9
  • Scripted lessons, 9
  • Master class charts, 10
  • Student cue cards, 10
  • Simulation activities, 11
  • Videotape activities, 11
  • Group facilitation, 12
  • Selecting the group leader, 12
  • Selecting the students, 13
  • Setting up the group, 14
  • Preparing the group meetings, 15
  • Leading the group, 15
  • Putting it all together, 16
  • Chapter 2: Self-Management Strategies, 18
  • Self-Instruction, 18
  • Self-Questioning, 19
  • Self-Monitoring, 20
  • Self-Reinforcement, 21
  • Conclusion, 21
  • Chapter 3: Job-Related Social Skills Evaluation, 22
  • Job-Related Social Skills Assessment, 23
  • Job-Related Social Skills Surveys, 24
  • Videotape Evaluations, 26
  • Chapter 4: Monitoring Students on the Job, 42
  • Monitoring in the Workplace, 42
  • References, 49

SECTION TWO: JOB-RELATED SOCIAL SKILLS

  • Skill 1 Ordering job responsibilities, 50
  • Skill 2 Understanding directions, 70
  • Skill 3 Making introductions, 88
  • Skill 4 Asking questions, 103
  • Skill 5 Asking permission, 118
  • Skill 6 Asking for help, 134
  • Skill 7 Accepting help, 149
  • Skill 8 Offering help, 165
  • Skill 9 Requesting information, 181
  • Skill 10 Taking messages, 196
  • Skill 11 Engaging in a conversation, 212
  • Skill 12 Giving directions, 227
  • Skill 13 Responding to compliments, 243
  • Skill 14 Giving compliments, 259
  • Skill 15 Convincing others, 275
  • Skill 16 Apologizing, 291
  • Skill 17 Accepting criticism, 307
  • Skill 18 Responding to a complaint, 323
  • Lesson 19 Student Job Reports and Job Support Groups, 340
  • Lesson 20 Networking and Problem Solving, 345

Read an excerpt of this publication in PDF.