Carrie, a special education co-teacher, rushes into Peter’s room ten minutes late for their first meeting. She throws her purse down and sits with the same motion. “Sorry I’m late. We don’t have much time, so why don’t you start by telling me your problem.” As she...

How can you present classroom observation data you have collected in a way that demonstrates respect and in a way that fosters teacher collaboration? Following are some general rules of thumb to consider when giving feedback.State feedback in concrete terms. Focus...

Smile! Although there can be cultural differences, smiling generally communicates social ability, happiness, and other positive emotions. Appropriate smiling in the work setting—between worker and customer, between co-workers—can have a favorable influence upon others...

First impressions count—especially when seeking a job. How many times have you met someone new and was “turned off” by either their handshake, eye contact or lack thereof, choice of words, their lack of grooming, or their insistence on texting while meeting you?How to...

We often think of teaching students job-related social skills in retail and maintenance professions—grocery stores, restaurants and fast foods, landscape companies, gift shops, to name a few. However, we also should consider the social skills necessary for service and...